During the refurbishment of its customer services centre in Ipswich, EDF Energy installed chilled ceiling panels from SAS International. The refurbishment project included the conversion of a two-storey outbuilding into a call centre, and energy efficient chilled ceilings were specified as the cooling solution throughout both floors. SAS chilled ceilings use water, as opposed to air or refrigerant, as the heat transfer medium and cooling is provided mainly via radiation. Energy usage is reduced partly due to the ability to set up separate cooling zones
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